Advice line set up as Scottish students await results

On Tuesday (August 4) more than 130,000 young people in Scotland will get the results for their  Nationals, Highers, Advanced Highers, and other qualifications.

By Neil McGrory, Local Democracy Reporter
Friday, 31st July 2020, 11:26 am
Updated Friday, 31st July 2020, 11:30 am
SQA has focused on ensuring results are fair and delivered safeand securely in line with public health advice.
SQA has focused on ensuring results are fair and delivered safeand securely in line with public health advice.

With this year's formal examinations cancelled, results will be based on estimates which were submitted to the Scottish Qualifications Authority in May.

SQA has focused on ensuring results are fair and delivered safe and securely in line with public health advice.

SQA chief executive Fiona Robertson said: “With there being so much uncertainty this year, we wanted young people to have confidence in the SQA results they receive on August 4. Learners’ Scottish Qualifications Certificates will be delivered by first class post on August 4, and if they have signed up for and activated a MySQA account they will also receive their results by text or email from 8am that morning.”

This year's results will still be recognised by employers, training providers, universities, and colleges enabling young people to take the next step in their education and training.

SQA’s appeals process will be available should schools and colleges want to question the grades awarded, if these are lower than the grade they estimated, and they have the required evidence.

Fiona said: “We are providing a free appeals service this year. That means schools and colleges that have questions about a candidate’s final grade can appeal the result, if it is lower than what they estimated. They need to have permission from the candidate and sufficient evidence to support the initial estimate. Following an appeal, final grades can be increased, they can be lowered, or they can remain the same.

“If learners have any questions about their results they should speak to their school, college or training provider first. If they need to talk to someone about their results certificate, SQA’s Candidate Advice Line is open from 8am on Tuesday, August 4. If they want to find more information about what career or study options are available to them, Skills Development Scotland is running its annual Results Helpline. There is also a host of information online, search for SQA Results.”

The SQA's Candidate Advice Line can be reached on 0345 279 1000, and runs from 8am – 6pm on Tuesday 4 August, and from 8.30am – 5pm Wednesday 5, Thursday 6, and Friday 7 August. More information is available online at www.sqa.org.uk/results.

The Skills Development Scotland Results Helpline can also be reached on 0808 100 8000.